FAQs

Please read our Support page to find out more.

How can I verify that the equipment is genuine?

The authenticity of the device can be verified via the EJEAS APP.

How much does it cost for shipping?

Free shipping is available for most areas on orders over $50. Additional charges may apply to remote areas. You can also choose a courier service, which will incur an extra fee.

How long does it take to receive the goods after purchase?

The average delivery time is 6-15 business days, but may take longer in some areas. If you prefer to have it shipped by courier (around 5 business days), please contact me before placing your order, as this may incur additional charges.

What is your warranty policy?

The devices have a Warranty Period of only ONE (1) year from the date of purchase by the first consumer purchaser of this product.
More detailed return and warranty policy please read Sales and Refunds.

Can your intercom be used with other brands intercom?

Different brands and models of intercom may differ in frequency, encoding, and power. While they can theoretically be paired, issues such as reduced communication distance, decreased sound quality, limited functionality, and Bluetooth version incompatibility may occur.

We recommend using similar products in combination whenever possible. This ensures optimal communication performance and stability, and fully utilizes the product's features.

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  • 5 stars: 2 (67%)
  • 4 stars: 1 (33%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
D
Damien Galvez

I wanted to try a different type of earpiece. I found the sound quality of this one perfectly satisfactory, even though it only fits in one ear. The microphone was pretty good too. Communication and conversations remained clearly audible despite the noise from the karts and the wind.

I simply removed the small rubber piece that is supposed to sit inside the outer ear, as I found it did more harm than good. Removing it didn’t affect how securely the earpiece stayed in place.

A
Anonymous

Everything is excellent

A
Alessia Ferrari

All good.
Items arrived quick and with a perfect package.
Works perfectly